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Bug

When running the Extract Data tool to KML or shapefile on a view layer, the extract process will fail and return the error, "AO_100026: Extract Data failed."

ArcGIS Online
Bug ID Number BUG-000167347
SubmittedMay 9, 2024
Last ModifiedMarch 8, 2025
Applies toArcGIS Online
Version foundFeb 2024
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Workaround

Run the Extract Data tool on the parent layer instead of the view layer.

Steps to Reproduce

Bug ID: BUG-000167347

Software:

  • ArcGIS Online

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