laptop and a wrench

Bug

When running ArcGIS for Server 10.3 on Amazon Machine Image (AMI), attempting to access the URL http://hostname/arcgis displays a plain splash screen that does not provide any option to open the Services Directory and fails to redirect to the REST endpoint. This problem also occurs on physical machines using http://hostname:6080/arcgis.

Last Published: August 5, 2015 ArcGIS for Server
Bug ID Number BUG-000086979
SubmittedApril 16, 2015
Last ModifiedAugust 6, 2025
Applies toArcGIS for Server
Version found10.3
Operating SystemWindows OS
Operating System Version2012 64 Bit
StatusNon-Reproducible

Additional Information

Tested with instance created from "Esri ArcGIS 10.3 for Server with SQL Server Express (Nov 2014)" AMI. Not able to reproduce the problem.

Workaround

Add ‘/rest’ at the end of the URL, as shown below: http://hostname/web/rest

Steps to Reproduce

Bug ID: BUG-000086979

Software:

  • ArcGIS for Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options