laptop and a wrench

Bug

When running a Python script from CMD in a virtual machine (VM), Python gets stuck in the background process, and it is necessary to end the task from Task Manager.

Last Published: January 11, 2021 ArcGIS for Desktop
Bug ID Number BUG-000135589
SubmittedNovember 19, 2020
Last ModifiedMay 21, 2025
Applies toArcGIS for Desktop
Version found10.7.1
Operating SystemWindows OS
Operating System Version10.0
StatusKnown Limit

Description

ArcPy fails on VMs using VMWare Tools 11.1 and later.

Cause

The SVGA Driver installed with VMWare Tools 11.1 and later versions causes ArcPy to stop responding.

VMWare Tools setup, SVGA selected

Both VMWare and Esri are aware of the issue and are working towards a permanent solution.

Workaround

Use an earlier version of the SVGA Driver. If upgrading from an earlier version of VMWare Tools, opt not to install the driver:

VMWare Tools setup, SVGA Driver not selected

Otherwise, revert to version 11.0.6 and then upgrade, again choosing not to install the SVGA Driver.

Steps to Reproduce

Bug ID: BUG-000135589

Software:

  • ArcGIS for Desktop

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