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Bug

When running a Manage Map Server Cache tool to update an existing cached map service, the updated service becomes corrupted until the service is restarted when the cache directory for the service is stored in an Amazon Simple Storage Service (S3) bucket registered cloud store.

Last Published: May 13, 2019 ArcGIS GIS Server
Bug ID Number BUG-000122059
SubmittedMay 1, 2019
Last ModifiedJune 2, 2026
Applies toArcGIS GIS Server
Version found10.6.1
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

The REST cache clear bug has been resolved in ArcGIS Server 10.9.1.

Workaround

Restart the service after managing the map server cache or use a local directory for the cache directory when publishing to ArcGIS Server. Users can clear the REST handler cache by using https://localhost:6443/arcgis/admin/system/handlers/rest/clear. This displays the service correctly with the updated cache. This does not require restarting services at ArcGIS Server 10.6.1.a

Steps to Reproduce

Bug ID: BUG-000122059

Software:

  • ArcGIS GIS Server

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