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Bug

When Python scripts are running in the ArcGIS Enterprise environment and the software is licensed using ArcGIS License Manager 2020, the "RuntimeError: The software is not authorized for use." error message is returned.

Last Published: November 25, 2020 ArcGIS GIS Server
Bug ID Number BUG-000135180
SubmittedNovember 5, 2020
Last ModifiedApril 29, 2026
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusDuplicate

Additional Information

This issue is a duplicate of BUG-000128742.

Steps to Reproduce

Bug ID: BUG-000135180

Software:

  • ArcGIS GIS Server

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