laptop and a wrench

Bug

When publishing the dataset to ArcGIS Server as a map service and adding to a web map in ArcGIS Online with the pop-ups enabled, the pop-ups do not display in ArcGIS Field Maps and ArcGIS Collector.

Last Published: May 31, 2021 ArcGIS GIS Server
Bug ID Number BUG-000138860
SubmittedApril 9, 2021
Last ModifiedSeptember 26, 2025
Applies toArcGIS GIS Server
Version found10.8
Operating SystemApple iOS
Operating System Version14.0x
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Field Maps 21.4 on iOS.

Steps to Reproduce

Bug ID: BUG-000138860

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options