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Bug

When publishing ArcGIS Experience Builder with the Direction widget using Route Service as Subscriber Content, the error message "Error: 'Cannot load route service. This may be due to the service not being accessible'" is returned.

ArcGIS Experience Builder
Bug ID Number BUG-000174613
SubmittedFebruary 27, 2025
Last ModifiedAugust 20, 2025
Applies toArcGIS Experience Builder
Version foundFeb 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusDuplicate

Additional Information

This bug is a duplicate of BUG-000174605

Steps to Reproduce

Bug ID: BUG-000174613

Software:

  • ArcGIS Experience Builder

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