laptop and a wrench

Bug

When publishing an image service to ArcGIS Enterprise with a maximum image size larger than the default, the values entered are honored at the ArcGIS Server Manager but not at the rest endpoint.

ArcGIS GIS Server
Bug ID Number BUG-000175731
SubmittedApril 10, 2025
Last ModifiedJune 17, 2025
Applies toArcGIS GIS Server
Version found11.4
Operating SystemWindows Server
Operating System Version2022
StatusAs Designed

Additional Information

The default size of 4100*15000 comes from the mosaic dataset's property. When publishing it as an image service, the values cannot go beyond the numbers. Even if the service would let it go through, the mosaic dataset will still follow the dataset's limitation. A workaround is to right-click on the mosaic dataset in the catalog pane to update its properties, specifically the maximum size of requests of the rows or columns under the default tab inside. When setting a number (>=30000) to it and later setting it to 30000*30000 when publishing it as an image service.

Steps to Reproduce

Bug ID: BUG-000175731

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options