laptop and a wrench

Bug

When publishing a survey to ArcGIS Online from Survey123 Connect for ArcGIS on a Windows 7 machine, Survey123 Connect for ArcGIS crashes, returning a 1000 error pointing to AppStudio-WindowsLocation7.dll in the application log.

Last Published: August 2, 2018 ArcGIS Survey123
Bug ID Number BUG-000104637
SubmittedApril 21, 2017
Last ModifiedAugust 12, 2025
Applies toArcGIS Survey123
Version found1.10
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed3.0
StatusFixed

Workaround

The logs indicated the issue to be from AppStudio-WindowsLocation7.dll. A temporary workaround:1. Temporarily delete AppStudio-WindowsLocation7.dll file from \Users\Username\Applications\ArcGIS\Survey123ConnectforArcGIS\position folder.2. Reboot the machine.3. Republish survey.On the Windows server 2012 R2 environment, the workaround is:1.Delete all files from \Users\Username\Applications\ArcGIS\Survey123ConnectforArcGIS\position folder.2. Relaunch Survey123 Connect for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000104637

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options