Bug
When publishing a referenced map image layer from ArcGIS Pro to Portal for ArcGIS 10.4.1, an error message, "Service started with errors" is returned.
| Bug ID Number | BUG-000137325 |
|---|---|
| Submitted | February 9, 2021 |
| Last Modified | March 6, 2025 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.4.1 |
| Operating System | Windows OS |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
Portal for ArcGIS 10.4.1 is in Mature Support. As the Esri Product lifecycles Policy (http://downloads2.esri.com/support/TechArticles/Product-Life-Cycle.pdf) documentation explains: "Once a product enters the Mature phase, users can expect the following: - New environment certification: Esri will not certify major new versions of an environment released during the Mature lifecycle phase of an Esri product. Customers may use Esri software products in the Mature lifecycle phase with new environments, but Esri does not guarantee that the product will work with these environments." ArcGIS Pro 2.6 and ArcGIS Pro 2.7 is never certified with this version of Enterprise, as it is in Mature Support.Workaround
Use ArcMap to publish the referenced map image layer.
Steps to Reproduce
Bug ID: BUG-000137325
Software:
- ArcGIS GIS Server
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