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Bug

When publishing a new image service using the 'Using an existing cache' option, the cache is not found even though it exists in the registered cache directories of the server.

ArcGIS Pro
Bug ID Number BUG-000159863
SubmittedJuly 13, 2023
Last ModifiedJune 20, 2024
Applies toArcGIS Pro
Version found2.9.6
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Workaround

  1. Move the cache outside of a folder in the ArcGIS cache directory and source the existing cache from the site(root) level.
  2. Publish the image layer using the 'Using tiles from a new cache' option.

Steps to Reproduce

Bug ID: BUG-000159863

Software:

  • ArcGIS Pro

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