laptop and a wrench


When publishing a map to a non-configurable custom template, the Save and Reset buttons are disabled, and the Done button does not do anything.

Last Published: March 2, 2016 ArcGIS Online
Bug ID Number BUG-000092385
SubmittedNovember 20, 2015
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version found3.1
Operating SystemWindows
Operating System Version7.0 64 Bit
Version Fixed4.1


Close the browser and re-open to close the message.Or1) Edit the application item and change the purpose to Configurable (instead of ready-to-use) and then save.2) Edit the item again and paste in sample json (below) in 'Configuration Parameters'.3) Create a new application from this updated item.When the user clicks the Done button, the page redirects back to the Item Details page. The option in the configuration panel to change the web map is displayed.Sample json to paste in:{ "configurationSettings": [ { "category": "", "fields": [ { "type": "webmap" } ] } ]}

Steps to Reproduce

Bug ID: BUG-000092385


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic