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Bug

When printing a map in Portal for ArcGIS Map Viewer using a custom print service in ArcGIS Enterprise 11.5, the print layout incorrectly displays the service account name instead of the actual portal username.

Portal for ArcGIS
Bug ID Number BUG-000180717
SubmittedNovember 5, 2025
Last ModifiedNovember 6, 2025
Applies toPortal for ArcGIS
Version found11.5
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

This is available with the Username tag in ArcGIS Pro 3.5.

Steps to Reproduce

Bug ID: BUG-000180717

Software:

  • Portal for ArcGIS

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