laptop and a wrench

Bug

When point symbols are infosymbols, they do not appear on a PDF exported from the 10.1 printing service (separater bug). When point symbols are PNG, they appear on the PDF but the custom line graphic is truncated at random points.

Last Published: August 25, 2014 ArcGIS for Server
Bug ID Number NIM084418
SubmittedSeptember 5, 2012
Last ModifiedApril 2, 2025
Applies toArcGIS for Server
Version found10.1
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusWill Not Be Addressed

Additional Information

Popups (aka InfoSymbols) are not printed by design

Workaround

Case 2: seems like the user is hitting a bug in our classic drawing pipeline. The workarounds are:(a) move the polyline graphic-layer (titled 'GraphicsLayer335') on top of the point graphic-layer in "operationalLayers" array. So, that the point layer will draw on top of the polyline layer. Please see the json below. So the layer order in the "operationLayers" will be like this ["world_street_map", "DuPageBikeTrails", "polyline graphics layer", "point graphics layer"](b) make the polyline draw without any transparency i.e. the alpha value should be 255 in the symbol defined to the polyline. { "exportOptions": { "dpi": 300 }, "operationalLayers": [ { "title": "ArcGISTiledMapServiceLayer329", "id": "msStreets", "url": "<a href="http://server.arcgisonline.com/ArcGIS/rest/services/World_Street_Map/MapServer" target="_blank">http://server.arcgisonline.com/ArcGIS/rest/services/World_Street_Map/MapServer</a>" }, { "title": "================ Layers ================", "id": "dynLyr", "visibleLayers": [ 0, 15, 16, 17, 20, 21 ], "url": "<a href="http://test1.bruceharris.com/arcgis/rest/services/DuPageBikeTrails/MapServer" target="_blank">http://test1.bruceharris.com/arcgis/rest/services/DuPageBikeTrails/MapServer</a>" }, { "featureCollection": { "layers": [ { "featureSet": { "geometryType": "esriGeometryPolyline", "features": [ { "geometry": { "spatialReference": { "wkid": 102100 }, "hasM": true, "paths": [ [ [ -9805966.139, 5142704.539899997, 0 ], [ -9806078.5073, 5142702.074500002, 0.42604648916721344 ], [ -9806118.7259, 5142701.035499997, 0.8580467258453369 ], [ -9806357.8371, 5142696.375, 3.4260464891672133 ], [ -9806357.5375, 5142365.965899996, 4.426046489167214 ], [ -9806357.5367, 5142350.511600003, 5.426046489167214 ], [ -9806356.707, 5142076.3928999975, 6.426046489167214 ], [ -9806491.0274, 5142073.070699997, 7.426046489167215 ], [ -9806624.4974, 5142069.115400001, 8.426046489167213 ], [ -9806756.8049, 5142066.0249999985, 9.426046489167213 ], [ -9806902.9196, 5142062.187700003, 10.426046489167213 ], [ -9806938.4039, 5142061.689499997, 11.426046489167213 ], [ -9806938.1395, 5141941.567100003, 12.356847562909126 ] ] ] }, "attributes": { "FirstStopID": 1, "LastStopID": 2, "ObjectID": 1, "Total_LENGTH": 4186.022275944415, "Shape_Length": 1713.7766938698503, "Total_Minutes": 3.964036246159484, "Total_WEIGHT": 12.356847562915092, "StopCount": 2, "Name": "> - ||" } } ] }, "layerDefinition": { "drawingInfo": { "renderer": { "symbol": { "type": "esriSLS", "width": 2, "style": "esriSLSSolid", "color": [ 0, 0, 255, 128 ] }, "type": "simple" } }, "geometryType": "esriGeometryPolyline", "fields": [] } } ] }, "title": "GraphicsLayer335", "id": "graphicsLayerRoute" }, { "featureCollection": { "layers": [ { "featureSet": { "geometryType": "esriGeometryPoint", "features": [ { "geometry": { "spatialReference": { "wkid": 102100 }, "y": 5142715.528164295, "x": -9805966.378228154 }, "symbol": { "width": 24, "url": "<a href="http://static.arcgis.com/images/Symbols/Shapes/GreenPin1LargeB.png" target="_blank">http://static.arcgis.com/images/Symbols/Shapes/GreenPin1LargeB.png</a>", "height": 24, "yoffset": 9.9975, "type": "esriPMS" }, "attributes": { "Name": ">", "StopNumber": 1 } }, { "geometry": { "spatialReference": { "wkid": 102100 }, "y": 5141941.603252887, "x": -9806921.841081744 }, "symbol": { "width": 24, "url": "<a href="http://static.arcgis.com/images/Symbols/Shapes/RedPin1LargeB.png" target="_blank">http://static.arcgis.com/images/Symbols/Shapes/RedPin1LargeB.png</a>", "height": 24, "yoffset": 9.9975, "type": "esriPMS" }, "attributes": { "Name": "||", "StopNumber": 2 } } ] }, "layerDefinition": { "geometryType": "esriGeometryPoint", "fields": [] } } ] }, "title": "GraphicsLayer333", "id": "graphicsLayerStops" } ], "layoutOptions": { "copyrightText": "DuPage County, IL", "titleText": "Bike directions", "legendOptions": { "operationalLayers": [ { "id": "dynLyr" } ] }, "customTextElements": [ { "txtDirections": "Go west on PRAIRIE AV toward STODDARD AV%5Cr%5CnTurn left on PRESIDENT ST (0.29 miles, 1 minute)%5Cr%5CnTurn right on Harrison Av (0.27 miles, 1 minute)%5Cr%5CnTurn left on ADAMS ST (0.06 miles)%5Cr%5CnYour destination is on the left%5Cr%5Cn%5Cr%5CnTotal ride time: 3 minutes %5Cr%5CnTotal distance: 0.7 miles" } ] }, "mapOptions": { "scale": 9027.977411, "extent": { "ymin": 5141483.440517408, "xmax": -9805033.409112418, "xmin": -9807871.133787582, "ymax": 5143162.666482593, "spatialReference": { "wkid": 102100 } } }}

Steps to Reproduce

Bug ID: NIM084418

Software:

  • ArcGIS for Server

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