laptop and a wrench

Bug

When panning the data frame containing an ArcGIS Online basemap and data projected in either Alaska Albers Equal Area Conic or Web Mercator, incorrect basemap tiles are returned at both the wrong location and scale.

Last Published: March 8, 2017 ArcGIS for Desktop
Bug ID Number BUG-000102841
SubmittedFebruary 10, 2017
Last ModifiedMay 3, 2021
Applies toArcGIS for Desktop
Version found10.5
Operating SystemWindows
Operating System Version10
StatusIn Product Plan

Steps to Reproduce

Bug ID: BUG-000102841

Software:

  • ArcGIS for Desktop

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