Bug
When opening maps and apps in a mobile browser on iOS devices, the browser randomly refreshes after interacting with the map.
| Bug ID Number | BUG-000169078 |
|---|---|
| Submitted | July 11, 2024 |
| Last Modified | September 19, 2025 |
| Applies to | ArcGIS Maps SDK for JavaScript |
| Version found | 4.29 |
| Operating System | Apple iOS |
| Operating System Version | 17.x |
| Status | Known Limit |
Additional Information
If this issue is still reproducible with the most recent release, reach out to Technical Support to troubleshoot and further narrow down the cause of the application refreshing in the browser tab. iOS is more sensitive to memory and CPU usage than Android, with these resources constantly monitored by the operating system. When the operating system detects excessive pressure on the device’s resources, it can trigger a browser tab restart. Each release includes efforts to identify and improve specific areas of the API to increase efficiency and reduce the likelihood of this occurring.Steps to Reproduce
Bug ID: BUG-000169078
Software:
- ArcGIS Maps SDK for JavaScript
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