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Bug

When opening ArcGIS Instant Apps created in ArcGIS Online, a white screen is displayed on a mobile device with only a small map view visible when zoomed out.

ArcGIS Instant Apps
Bug ID Number BUG-000163553
SubmittedDecember 7, 2023
Last ModifiedAugust 6, 2025
Applies toArcGIS Instant Apps
Version foundOct 2023
Operating SystemApple iOS
Operating System Version16.x
Version FixedFebruary 2024
StatusFixed

Steps to Reproduce

Bug ID: BUG-000163553

Software:

  • ArcGIS Instant Apps

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