Bug ID Number |
BUG-000170669 |
Submitted | September 11, 2024 |
Last Modified | November 13, 2024 |
Applies to | ArcGIS Online |
Version found | June 2024 |
Operating System | Windows OS |
Operating System Version | 11.0 64 bit |
Status | Duplicate
The issue is a duplicate of an existing issue. See the issue's Additional Information section for details. Customers associated with the duplicate issue are automatically attached to the open issue.
|
Additional Information
Duplicate of BUG-000167085.
Workaround
Workaround 1 - Use Map Viewer Classic instead
- On the item details page, choose Open in Map Viewer Classic instead and the correct layer is loaded.
- If this web map is saved using Map Viewer Classic, open the web map item in Map Viewer then the correct layer is retained.
Workaround 2 - Add the WMTS within Map Viewer
- Instead of adding the WMTS as a content item, start in Map Viewer then add the WMTS item directly (Add > Add layer from URL and so forth) then the correct layer is added.
Steps to Reproduce