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Bug

When opening a Web Map Tile Service (WMTS) content item in Map Viewer, it draws the first layer listed in the capabilities document regardless of the layer selected.

ArcGIS Online
Bug ID Number BUG-000170669
SubmittedSeptember 11, 2024
Last ModifiedNovember 13, 2024
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusDuplicate

Additional Information

Duplicate of BUG-000167085.

Workaround

Workaround 1 - Use Map Viewer Classic instead

  • On the item details page, choose Open in Map Viewer Classic instead and the correct layer is loaded.
  • If this web map is saved using Map Viewer Classic, open the web map item in Map Viewer then the correct layer is retained.

 

Workaround 2 - Add the WMTS within Map Viewer

  • Instead of adding the WMTS as a content item, start in Map Viewer then add the WMTS item directly (Add > Add layer from URL and so forth) then the correct layer is added.

Steps to Reproduce

Bug ID: BUG-000170669

Software:

  • ArcGIS Online

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