When opening a map created in Esri Maps for Office 2.1.5, the map is upgraded in Esri Maps for Office 3.0, and the heat map is missing.
Last Published: June 2, 2015Esri Maps for Office
Bug ID Number
May 11, 2015
November 3, 2022
Esri Maps for Office
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Heatmap is rendered using a different algorithm in Esri Maps for Office 3.0.
Manually add the heat map. However, the addition may consume credits.