laptop and a wrench

Bug

When opening a 3D scene layer in Scene Viewer that is defined in a vertical coordinate system (VCS) for WGS 1984 (ellipsoid-based), it returns the error "Scene Layer has an incompatible vertical coordinate system. The height model (ellipsoidal) must match that of the scene (gravity-related-height)".

ArcGIS Online
Bug ID Number BUG-000185352
SubmittedJune 3, 2026
Last ModifiedJuly 8, 2026
Applies toArcGIS Online
Version foundFeb 2026
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

The described behavior is expected. Projecting the layer's vertical coordinate system (VCS) on-the-fly is not supported.

Workaround

For the scene to show the proper coordinate system, the scene layer should be in EGM2008. This will need to be re-projected in ArcGIS Pro before publishing, since scene layers cannot be re-projected on-the-fly.

Steps to Reproduce

Bug ID: BUG-000185352

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options