Bug
When modifying the pop-up fields in the new Map Viewer of a pre-existing web map, the saved modification does not persist when viewing the pop-up in an ArcGIS Web AppBuilder application.
| Bug ID Number | BUG-000177531 |
|---|---|
| Submitted | June 30, 2025 |
| Last Modified | July 3, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.9.1 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
Changes made to the pop-up in the 4x JS-SDK applications, like Map Viewer, will write out the pop-up information to the pop-up elements. The old 3x JS-SDK applications, like ArcGIS Web AppBuilder, do not read the pop-up elements. If continuing to use ArcGIS Web AppBuilder, pop-ups should be configured in Map Viewer Classic.Workaround
Pop-ups must be configured in the web map used by ArcGIS Web AppBuilder using Map Viewer Classic. If the web map is edited via ArcGIS Web AppBuilder configuration, the graphical user interface (GUI) does not raise an error, unlike Map Viewer Classic, and upon saving, the group layer items are removed. The workaround for layer grouping in the ArcGIS Web AppBuilder Layer List widget is referenced in How To: Display Group Layers in ArcGIS Web AppBuilder.
Steps to Reproduce
Bug ID: BUG-000177531
Software:
- Portal for ArcGIS
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