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Bug

When map image services are published to ArcGIS Enterprise by selecting Layer Drawing as 'Dynamically from data' in ArcGIS Pro and are later cached with custom scales, some scales in the cache are missing and cannot be cached.

ArcGIS GIS Server
Bug ID Number BUG-000164992
SubmittedFebruary 9, 2024
Last ModifiedAugust 7, 2026
Applies toArcGIS GIS Server
Version found11.2
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusIn Product Plan

Workaround

Edit the 'Maximum scale' or 'Minimum scale' in the admin configuration of the map service to be 0/0.

Steps to Reproduce

Bug ID: BUG-000164992

Software:

  • ArcGIS GIS Server

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