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Bug

When making a server connection, saved credentials in ArcGIS Pro are not utilized when accessing a non-public service and users are prompted for credentials.

Last Published: November 25, 2019 ArcGIS Pro
Bug ID Number BUG-000126705
SubmittedNovember 13, 2019
Last ModifiedJuly 11, 2025
Applies toArcGIS Pro
Version found2.4.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.1
StatusFixed

Workaround

  • Use ArcGIS Desktop 10.7.1.
  • Publish all layers publicly.
  • Enter credentials when prompted, users are not be prompted to log in until the token expires.

Steps to Reproduce

Bug ID: BUG-000126705

Software:

  • ArcGIS Pro

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