Bug
When logging into the Survey123 website using a Portal URL in Microsoft Edge versions 42.17134.1098.0 or earlier, the following error message is returned, "The survey does not exist or is not accessible."
| Bug ID Number | BUG-000128360 |
|---|---|
| Submitted | February 4, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Survey123 |
| Version found | 3.7 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
The supported browsers documentation page for Survey123 (https://doc.arcgis.com/en/survey123/reference/systemrequirements.htm#GUID-BE36B6FD-2F9E-449E-B88E-24723B510B16) indicates the latest versions are to be used. No bug fix development efforts are made for the old versions of browsers.Workaround
Update Microsoft Edge to a later version or use a different browser (for example, Google Chrome or Internet Explorer).
Steps to Reproduce
Bug ID: BUG-000128360
Software:
- ArcGIS Survey123
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App