laptop and a wrench

Bug

When logging in to a PC with a username including Japanese characters, ArcGIS Pro requires signing in every time, even though the 'Sign in automatically' option is checked.

ArcGIS Pro
Bug ID Number BUG-000158887
SubmittedJune 7, 2023
Last ModifiedApril 25, 2026
Applies toArcGIS Pro
Version found3.1.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed3.7
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.7.

Workaround

Create a PC login username using English characters or numbers.

Steps to Reproduce

Bug ID: BUG-000158887

Software:

  • ArcGIS Pro

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