laptop and a wrench

Bug

When logging in to a machine with a username including Turkish characters such as Ö, Ç, and Ş, the 'Authorize ArcGIS Pro to work offline' check box is disabled.

ArcGIS Pro
Bug ID Number BUG-000161780
SubmittedSeptember 29, 2023
Last ModifiedApril 25, 2026
Applies toArcGIS Pro
Version found3.1.3
Operating SystemWindows OS
Operating System Version11.0
Version Fixed3.7
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.7.

Workaround

Create a machine login username using English characters or numbers.

Steps to Reproduce

Bug ID: BUG-000161780

Software:

  • ArcGIS Pro

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