laptop and a wrench

Bug

When logging in PC with a username that includes Japanese characters, ArcGIS Pro requires the user to sign in every time, even though the user has checked the 'Sign in automatically' option.

ArcGIS Pro
Bug ID Number BUG-000158887
SubmittedJune 7, 2023
Last ModifiedMay 8, 2025
Applies toArcGIS Pro
Version found3.1.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Product Plan

Workaround

Create a PC log-in username using English characters or numbers.

Steps to Reproduce

Bug ID: BUG-000158887

Software:

  • ArcGIS Pro

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