Bug
When logged into two ArcGIS Online accounts in the same browser, the user is unable to download a notebook in both accounts at the same time, and the error message: "[notebook server id] is not accessible for user [username]" is returned.
| Bug ID Number | BUG-000137300 |
|---|---|
| Submitted | February 8, 2021 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 8.4 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | As Designed |
Additional Information
Please see the workaround listed. Another option is to link multiple ArcGIS accounts and switch between them. For more information, refer to https://www.esri.com/arcgis-blog/products/arcgis-online/administration/link-multiple-arcgis-accounts/.Workaround
- Open one account in the normal Google Chrome browser and another account in the Google Chrome incognito mode.
- Alternately, open one account in Google Chrome and the other account in a different browser client, for example Safari, Firefox, or Microsoft Edge.
Steps to Reproduce
Bug ID: BUG-000137300
Software:
- ArcGIS Online
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