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Bug

When loading band 1 of a new TIFF file, selecting 'Yes' to calculate statistics crashes ArcGIS Pro.

Last Published: June 21, 2021 ArcGIS Pro
Bug ID Number BUG-000140699
SubmittedJune 14, 2021
Last ModifiedJuly 4, 2025
Applies toArcGIS Pro
Version found2.8
Operating SystemWindows OS
Operating System Version10.0
Version Fixed2.9
StatusFixed

Workaround

  • Select 'No' when prompted to calculate statistics after adding band 1 of the TIFF file.
  • Add the whole TIFF file, and load band 1 by itself.

Steps to Reproduce

Bug ID: BUG-000140699

Software:

  • ArcGIS Pro

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