laptop and a wrench

Bug

When inviting members in ArcGIS Online, a suggested username auto-populates if a taken username is entered, and the message, "This username already exists" does not clear even though the suggested username is now populating the space.

Last Published: February 2, 2021 ArcGIS Online
Bug ID Number BUG-000137039
SubmittedJanuary 27, 2021
Last ModifiedJuly 8, 2025
Applies toArcGIS Online
Version found8.4
Operating SystemN/A
Operating System VersionN/A
Version Fixed9.1
StatusFixed

Workaround

  1. Add an additional character to the end of the suggested username, and click away. The message clears.
  2. Remove the additional character from the end of the username.

Steps to Reproduce

Bug ID: BUG-000137039

Software:

  • ArcGIS Online

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