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Bug

When inviting enterprise login users in ArcGIS Online, if the invitation is sent to an email address different from what is returned in the email attribute in the Security Assertion Markup Language (SAML) response, the user receives the following error: "Error in accepting invitation for user ... Cannot accept invitation. User email must match invitation email".

Last Published: May 27, 2019 ArcGIS Online
Bug ID Number BUG-000103698
SubmittedMarch 16, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.1
StatusKnown Limit

Additional Information

In SAML, there is no connection or communication between the service provider (ArcGIS) and the identity provider (Active Directory). So the onus is on the administrator to determine the value of the SAML attributes sent by the identity provider when pre-registering accounts.

Steps to Reproduce

Bug ID: BUG-000103698

Software:

  • ArcGIS Online

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