laptop and a wrench

Bug

When installing ArcGIS Web Adaptor, the first instance (e.g., server) installs successfully, but installing a second instance (e.g., portal) fails because the installer only offers to modify or remove the first instance instead of creating a new one in Windows 11 25H2.

ArcGIS Web Adaptor
Bug ID Number BUG-000180841
SubmittedNovember 10, 2025
Last ModifiedDecember 30, 2025
Applies toArcGIS Web Adaptor
Version found11.5
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed12.0
StatusFixed

Workaround

Using another OS (Windows Server) with OS 11.3 ArcGIS Web Adaptor solves the issue, but no workaround is known for Windows 11 with 11.4 or 11.5 ArcGIS Web Adaptor.

Steps to Reproduce

Bug ID: BUG-000180841

Software:

  • ArcGIS Web Adaptor

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options