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Bug

When generating a tile cache for a map containing a large raster, the tiles contain blank spaces.

Last Published: April 20, 2020 ArcGIS Pro
Bug ID Number BUG-000127055
SubmittedDecember 2, 2019
Last ModifiedJune 25, 2025
Applies toArcGIS Pro
Version found2.4.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

  1. Build overviews and pyramids for the mosaic dataset. 
  2. Use the mosaic dataset as the input instead of the entire map.

Steps to Reproduce

Bug ID: BUG-000127055

Software:

  • ArcGIS Pro

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