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Bug

When generating a network diagram from features via the REST endpoint, the following error occurs despite the diagram template being present: "extendedCode: -2147218836 Message: "Diagram template not found".

Portal for ArcGIS
Bug ID Number BUG-000177630
SubmittedJuly 2, 2025
Last ModifiedAugust 7, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusWill Not Be Addressed

Additional Information

At step 13, the portal connection must be disconnected and reconnected, and the service reloaded before generating a new diagram based on the newly created template. The same applies when consuming the service in ArcGIS Pro, where starting a new Pro session in addition to restarting the service is required before using any newly created template

Steps to Reproduce

Bug ID: BUG-000177630

Software:

  • Portal for ArcGIS

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