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Bug

When formatting a phone number in Survey123 Connect, it gives an error in Survey123 web app.

ArcGIS Survey123
Bug ID Number BUG-000147464
SubmittedMarch 9, 2022
Last ModifiedSeptember 4, 2024
Applies toArcGIS Survey123
Version found3.13
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Survey123 if the bind::esri:fieldLength value is either cleared or increased to make up for the increase in length of the Input Mask when changing from 999-999-9999 (12 characters) to (999) 999-9999 (14 characters). If the issue occurs after updating the fieldLength parameter, contact Esri Support Services as additional information is required for further investigation.

Workaround

When using a phone question without any constraints, it does not produce an error. Also, remove the field length when changing the Input mask.

Steps to Reproduce

Bug ID: BUG-000147464

Software:

  • ArcGIS Survey123

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