When first opening a tabbed Story Map Series application with many tabs containing large and complex layers, some of the layers in other tabs intermittently time out and do not display when the tab is accessed.
Last Published: November 15, 2016ArcGIS Online
Bug ID Number
BUG-000099636
Submitted
September 28, 2016
Last Modified
June 11, 2020
Applies to
ArcGIS Online
Version found
4.3
Operating System
Windows
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
Showing large, complex layers at full scale is not a best practice when using Story Maps for storytelling. To improve the map design, use methods such as scale dependencies and caching.
Workaround
Option 1: Obtain the URL for the web map, and add the web map URL as a webpage in the application. However, this option causes the entire map viewer to load.Option 2: Create multiple Basic Viewer applications (one for each map) to appear as a tab, and add the Basic Viewer application URL as a webpage in the application.