When exporting or printing a MXD, inserted images appear black
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM010394
Submitted
July 17, 2007
Last Modified
June 5, 2024
Applies to
No Product Found
Version found
9.2
Status
Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Additional Information
No Public Explanation
Workaround
from KB Article #23123After inserting the picture, select the image > right-click and choose Properties. On the Picture tab, check the box 'Save Picture as Part of Document'. Try exporting the map again. If the first option does not work, convert the inserted image to a different format (.bmp, uncompressed .tif, .gif) and insert the new picture. Check the 'Save Picture as Part of Document' box as described above and export or print the document again. If above does not work, create a new dataframe and add the picture as a data layer.http://support.esri.com/index.cfm?fa=knowledgebase.techArticles.articleShow&d=23467