Bug
When exporting a map from ArcMap 10.5.1 as a PDF with Sinhala-based font labels, the font appears as squares in the output PDF.
| Bug ID Number | BUG-000110557 |
|---|---|
| Submitted | January 4, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.5.1 |
| Operating System | Windows OS |
| Operating System Version | 2012 R2 |
| Status | Known Limit |
Additional Information
Sinhala characters are not properly supported by the chosen Arial font. In ArcMap display, a fallback font is shown due to use of graphics device interface (GDI) for text rendering, but fallback does not work for PDF exports in ArcMap as it has no access to this fallback logic. Thus, this is a known limitation in the ArcMap output engine based in GDI. The recommended workaround is to use a font that does support Sinhala characters instead. Note that using a properly supported font is always recommended because this avoids character spacing or other dimensional errors that can occur from using a fallback font. Alternatively use ArcGIS Pro to export this map. ArcGIS Pro PDF export has enhanced support for fallback, so fonts are properly rendered in PDF exports even if the font chosen does not support it.Workaround
Export the map as a JPEG and convert to a PDF in Adobe Acrobat Pro.Steps to Reproduce
Bug ID: BUG-000110557
Software:
- ArcGIS GIS Server
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App