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Bug

When exporting a hosted feature layer to KML in ArcGIS Online, the attachment is not preserved.

ArcGIS Online
Bug ID Number BUG-000162522
SubmittedOctober 31, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundJune 2023
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

This behavior is as designed. ArcGIS Online documentation states, "If the layer you export contains attachments and you want to export the attachments, export to a file geodatabase. When you export the layer to any of the other formats listed below [KML is listed here], attachments are not included." Refer to the following documentation for additional information: https://doc.arcgis.com/en/arcgis-online/manage-data/use-hosted-layers.htm#GUID-47A1D795-B330-45D7-89F7-9203A99E6924.

Workaround

  • Pull the hosted feature layer with attachments to ArcGIS Pro;
  • Run the Layer to KML geoprocessing tool for the layer;
  • Notice that the exported kmz file has attachments; the file shows up in both ArcGIS Pro and Google Earth Pro.

Steps to Reproduce

Bug ID: BUG-000162522

Software:

  • ArcGIS Online

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