laptop and a wrench


When enabling a cache or updating a cache to an image service, the following errors: "Method failed.HRESULT = 0x80004005 : Unspecified error." and "The requested capability is not supported." are returned.

Last Published: April 13, 2015 ArcGIS for Server
Bug ID Number BUG-000086637
SubmittedApril 3, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS for Server
Version found10.2.2

Additional Information

This issue is longer reproducible on current versions of ArcGIS Server. If the same or similar problems are encountered on current releases (10.7.1), contact Esri Support Services to log a new bug report.

Steps to Reproduce

Bug ID: BUG-000086637


  • ArcGIS for Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options