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Bug

When embedding a third-party application in ArcGIS StoryMaps, the display size options are not visible

ArcGIS StoryMaps
Bug ID Number BUG-000172272
SubmittedNovember 14, 2024
Last ModifiedApril 8, 2025
Applies toArcGIS StoryMaps
Version foundN/A
Operating SystemApple MacOS
Operating System VersionN/A
StatusAs Designed

Additional Information

ArcGIS StoryMaps uses a third-party service to optimize the appearance of embedded content. Genially, the type of content referenced in this issue is a registered content source with this service. Registered sources broadcast sizing information via the embed optimization service so ArcGIS StoryMaps can size the content in the way the content provider recommends. Embed sizing options are not available for content from a registered provider because the optimal sizing information coming from the optimization service is used.

Steps to Reproduce

Bug ID: BUG-000172272

Software:

  • ArcGIS StoryMaps

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