Bug
When editing the email address for an account in the ArcGIS Enterprise portal, "Unable to update email. Location platform account with this email address already exists." is returned if the email is used for another account.
| Bug ID Number | BUG-000178245 |
|---|---|
| Submitted | July 28, 2025 |
| Last Modified | October 7, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.5 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Version Fixed | 12.0 |
| Status | Fixed |
Additional Information
This is resolved in ArcGIS Enterprise 12.0, planned to release Q4 of 2025.Steps to Reproduce
Bug ID: BUG-000178245
Software:
- Portal for ArcGIS
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