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Bug

When downloading raster open data using ArcGIS Hub sites in Mozilla Firefox, a PNG image is downloaded no matter which download formats are selected.

Last Published: June 9, 2022 ArcGIS Hub
Bug ID Number BUG-000149416
SubmittedMay 20, 2022
Last ModifiedMarch 25, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
Version FixedAugust 2023
StatusFixed

Workaround

  1. Enable export to all formats to allow downloading of the raster file in a geodatabase.
  2. Use additional resource links as the item details to get full access to the image.

Steps to Reproduce

Bug ID: BUG-000149416

Software:

  • ArcGIS Hub

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