laptop and a wrench

Bug

When downloading data in ArcGIS Hub, the error message, "API Error" is returned.

Last Published: September 7, 2021 ArcGIS Hub
Bug ID Number BUG-000141153
SubmittedJuly 1, 2021
Last ModifiedMarch 25, 2025
Applies toArcGIS Hub
Version found9.1
Operating SystemWindows OS
Operating System VersionN/A
StatusKnown Limit

Additional Information

The download option for a private item is to be removed. When the item is publicly shared, the download option is available to the end-user. If the item is privately shared, when an authenticated user opens the sidebar (where the download options are displayed), a warning message is returned, instructing the user to make it public to allow end-users to download the data.

Steps to Reproduce

Bug ID: BUG-000141153

Software:

  • ArcGIS Hub

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options