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Bug

When creating content in ArcGIS Online using Microsoft Excel files, the files are corrupted after some time and return one of the following error messages: "Undefined." or "There is an error."

Last Published: June 21, 2022 ArcGIS Online
Bug ID Number BUG-000145303
SubmittedDecember 16, 2021
Last ModifiedJuly 8, 2025
Applies toArcGIS Online
Version found9.4
Operating SystemWindows OS
Operating System Version2019 64 Bit
Version FixedPlanned Release Date: Q2 2024
StatusFixed

Workaround

  • Create a layer view and work with the layer view, or publish through ArcGIS Pro.
  • Convert the Microsoft Excel format to a CSV format to publish.

Steps to Reproduce

Bug ID: BUG-000145303

Software:

  • ArcGIS Online

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