Bug
When creating a new basemap from a dynamic map service, the Basemap Gallery widget in Web AppBuilder for ArcGIS associated with Portal for ArcGIS returns the following error despite having the correct spatial reference, "The basemap you are adding has a different spatial reference from the current map".
| Bug ID Number | BUG-000108233 |
|---|---|
| Submitted | September 21, 2017 |
| Last Modified | February 14, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.5.1 |
| Operating System | Windows OS |
| Operating System Version | 7 |
| Status | Known Limit |
Additional Information
This is a known limit. The Basemap Gallery supports to import basemaps created by ArcGIS Online or Portal for ArcGIS which can well support more types of layers and has more sophisticated layer settings. The Create New function has been deprecated. As a suggestion, import those created through ArcGIS Online or Portal for ArcGIS instead.Workaround
1. In Portal for ArcGIS, go to My Content > Add Item > From the web, and paste the <serviceURL>.2. Add the item to the map, and save as a web map.3. Create a custom basemap group, and share the item and web map to the group.4. Go to My Organization > Edit Settings > Map > Basemap Gallery, and select the custom basemap group in the drop-down list. This step is done to make the map as part of the default basemap gallery.5. In Web AppBuilder for ArcGIS, click Widget > Basemap, and check 'Always synchronize with the Basemap Gallery setting of the Organization'.6. In App in Web AppBuilder for ArcGIS, click the Basemap Gallery widget, and the custom basemap can be seen and selected as the basemap.Steps to Reproduce
Bug ID: BUG-000108233
Software:
- Portal for ArcGIS
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