laptop and a wrench

Bug

When configuring, viewing, or editing a map service in Portal for ArcGIS 10.3.1, using Internet Explorer 11 on Windows 7 or 8, the 'Home' drop-down on the top ribbon can be clicked, but none of its child items can be selected (sub-list disappears). This behavior seems intermittent and may be related to the JavaScript button having incorrect sensitivity.

Last Published: July 10, 2018 Portal for ArcGIS
Bug ID Number BUG-000094290
SubmittedFebruary 19, 2016
Last ModifiedFebruary 20, 2025
Applies toPortal for ArcGIS
Version foundN/A
Operating SystemN/A
StatusNon-Reproducible

Additional Information

This could not be reproduced using Portal for ArcGIS 10.3.1 with IE11 (11.1540.10586.0 and 11.2248.14393.0). Since this is not reproducible on other systems, the issue may be system-specific and perhaps related to a specific combination of OS and IE11 version/settings.

Workaround

Use an alternative web browser.

Steps to Reproduce

Bug ID: BUG-000094290

Software:

  • Portal for ArcGIS

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