laptop and a wrench

Bug

When configuring a high availability Portal for ArcGIS, the standby portal is unable to join the primary portal when the system has multiple network interface cards (NICs).

Last Published: January 10, 2018 Portal for ArcGIS
Bug ID Number BUG-000109084
SubmittedOctober 25, 2017
Last ModifiedJune 10, 2024
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.8
StatusFixed

Workaround

Disable the extra NIC on each machine.

Steps to Reproduce

Bug ID: BUG-000109084

Software:

  • Portal for ArcGIS

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