Bug
When collecting an image in ArcGIS Survey123 using the browser on mobile devices when the image is resized, the metadata for the photo is not captured.
| Bug ID Number | BUG-000140537 |
|---|---|
| Submitted | June 8, 2021 |
| Last Modified | June 29, 2025 |
| Applies to | ArcGIS Survey123 |
| Version found | 3.12 |
| Operating System | Android |
| Operating System Version | 10.x |
| Version Fixed | 3.13 |
| Status | Fixed |
Workaround
The attachments submitted from the ArcGIS Survey123 field app capture EXIF info. If using an iOS device to capture and upload the photo, make sure the location services are enabled and change the camera capture format to Most Compatible rather than High Efficiency in the camera settings. High efficiency strips the coordinates from the photo when uploading it to ArcGIS Survey123 in a Safari browser.
Steps to Reproduce
Bug ID: BUG-000140537
Software:
- ArcGIS Survey123
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App