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Bug

When clicking on a Related Data Item in Open Data, it does not allow downloading if it is an image service.

Last Published: January 18, 2018 ArcGIS Online
Bug ID Number BUG-000108983
SubmittedOctober 20, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.3
StatusFixed

Workaround

​In order for the downloads to work, make sure the URL has the item name instead of the item ID:To do this make sure to download from the Datasets directory instead of clicking on the Related Data. The Related Data links are using the Item ID in the URL instead of the Item Name which is causing Open Data to try to download from the ArcGIS Online Item Details page of that item, rather than the server where that data is hosted which is why it is failing.

Steps to Reproduce

Bug ID: BUG-000108983

Software:

  • ArcGIS Online

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